The SNAP food benefits, TANF cash help, and health care benefits (including Medicare Savings Program and Medicaid) application allows users to manage and view their cases anytime and anywhere from their phone. This app also allows users to easily send necessary documents to the appropriate parties.
Users can receive alerts, such as when it's time to renew their benefits, and manage their Lone Star Card through the app. They can also report any changes to their cases and find nearby offices for assistance.
To use the app, users must first set up a Your Texas Benefits account. Once the account is set up, they can access various features such as checking the status of their benefits, viewing benefit amounts, and finding out when it's time to renew their benefits.
The app also allows users to manage their account settings, such as changing their password and signing up for paperless notices and forms. They can also easily send necessary documents by attaching photos and sending them through the app.
Users can also receive alerts and view their case history, including messages about their cases, documents they have sent, and any changes they have reported. They can report changes to their phone numbers, addresses, people on their cases, housing and utility costs, and job information.
The app also allows users to manage their Lone Star Card by viewing their balance, transaction history, and upcoming deposits. They can also change their PIN, freeze or replace a lost or stolen card.
Lastly, the app provides a feature to find nearby offices for assistance. Users can search for HHSC benefit offices or community partner offices by their current location or ZIP code.