The app offers a variety of features to help users find and manage their healthcare needs. One of the main features is the ability to search for a new doctor based on specialty, location, health insurance, and even language. This makes it easier for users to find a healthcare provider that meets their specific needs and preferences.
For those who are already patients at NewYork-Presbyterian, the app also allows them to connect to the NYP Patient Portal. Through this portal, patients can virtually manage their healthcare by scheduling appointments, accessing medical records, messaging their doctor, checking test results, and paying bills. This makes it more convenient for patients to stay on top of their healthcare needs.
In case of non-life-threatening illnesses or injuries, the app also offers a Virtual Urgent Care feature. This allows users to connect with Emergency or Pediatric Emergency Medicine Physicians from Columbia or Weill Cornell Medicine through a live video chat. This service is available 7 days a week between 8:00 AM and Midnight, providing users with quick and convenient access to medical care.
Another convenient feature of the app is Video Visits. Instead of having to physically go to the doctor's office, users can video chat with their doctor for telehealth visits. This is a great option for those who may have difficulty traveling or have busy schedules, as it allows them to communicate with their healthcare team and address their medical needs from the comfort of their own home.
The app also offers a section called Health Matters, which provides users with the latest science and medical breakthroughs, care and wellness news from NewYork-Presbyterian. This helps users stay informed and up-to-date on important healthcare information.
Lastly, the app includes Hospital Guides to enhance the experience of visiting or staying at any NewYork-Presbyterian hospital. This feature provides users with important phone numbers, transportation and patient guides, as well as navigation tools to help them find their way around the hospital. This makes it easier for users to navigate and access the resources they need during their hospital visit or stay.