This application offers a simple solution for effortless product control, smart care, and convenient automation. Through the Home tab, users can easily control their IoT home appliances from anywhere using the app. The app also provides personalized recommendations based on usage history to help manage appliances more efficiently.
With ThinQ UP appliances, users can customize the start and end melodies for different home appliances and download new cycles for their washing machine, dryer, styler, and dishwasher. The Discover tab offers new ways to use home appliances, including special laundry care techniques.
Users can also create smart routines to match their needs, such as automatically turning on lights and air purifiers in the morning or turning off products while on vacation to save energy. The app also allows users to monitor their energy consumption data and set energy-saving goals.
In addition to controlling and managing appliances, the app also offers troubleshooting and service request features. Users can use the Smart Diagnosis function to check their product's status and book a service visit from a professional engineer if needed.
The app also includes an AI-powered chatbot that is available 24/7 to provide tailored answers about ThinQ home appliances. Users can also conveniently access LG home appliance manuals in one place through the app.
Some features and services may vary depending on the product model and country or region of residence. The app may require certain access permissions, but users can still use basic functions without granting optional access. These permissions may include access to calls, location, nearby devices, camera, files and media, microphone, and notifications. The app only collects the minimum necessary information to operate the smartphone and does not use or share any personal information without permission.