Checkout's Best Friend is a mobile point-of-sale (POS) application that allows staff to assist customers and process transactions anywhere in the store or even outside on the curb. It securely accepts various forms of payment, including major credit cards, debit cards, Apple Pay, Google Pay, and cash. With Shopify Payments, all credit cards are processed at a low rate with no hidden fees. The application also automatically applies the correct sales tax based on the store's location and collects customer contacts for future marketing purposes.
The application also offers features to help businesses make sales both in-store and online. Staff can build shopping carts for customers and send reminders via email for undecided shoppers to purchase their in-store favorites online. The application also tracks pickup orders and notifies customers when they are ready for pickup.
Checkout's Best Friend also helps businesses turn one-time customers into loyal fans. It allows for easy exchanges and returns of items purchased online or at other locations. The application also creates fully-synced customer profiles, giving staff quick access to notes, lifetime spend, and order history for a personalized shopping experience. Loyalty apps can also be added to the POS to reward customers for shopping both in-store and online.
The application simplifies the retail process by managing one product catalogue and syncing inventory for both online and in-person sales. It also allows for staff login PINs to secure access and provides unified analytics for both in-store and online sales.
According to Juliana Di Simone from Tokyobike, the future of retail is unified, where the physical and digital aspects are seamlessly integrated. Checkout's Best Friend aims to achieve this by providing a comprehensive solution for businesses. For more information and assistance, businesses can visit the Shopify website or access their help center.