This application is designed to help users manage their Appalachian Power account and stay informed about power outages. It offers a variety of features to make account management easier and more convenient. Users can report power outages, check the status of outages, and track the progress of restoration efforts. This information is crucial for users who may be affected by power outages and need to plan accordingly.
One of the key features of this app is its account management capabilities. Users can choose to have their login information saved for future use, making it quicker and easier to access their account. Once logged in, users can view their real-time account balance, payment due date, and balance details. They can also download their bill in PDF format and make payments directly from their bank account. The app also offers the option to set up automatic or scheduled payments, as well as other payment methods such as credit/debit cards, in-person, or by phone. Users can also switch between multiple accounts if they have more than one with Appalachian Power.
The app also provides information on energy usage, allowing users to compare their current usage to previous months or the same time last year. This can help users track their energy consumption and make adjustments to save money on their bills. Additionally, the app offers settings for users to enroll in paperless billing and manage their bank accounts. This makes it easier for users to go green and reduce paper waste, while also providing more control over their payment methods.
In order to use the Appalachian Power app, users must have an active account that is registered online at AppalachianPower.com. This ensures the security of the app and protects users' personal information. Overall, this app is a valuable tool for Appalachian Power customers, providing them with important outage information, convenient account management options, and helpful energy usage insights.